We reserve the right to reject any order you place with us for any reason. For example, we may reject your order if we know or suspect that you intend to resell some or all of the products specified in your order as a part of a commercial business. You may only place orders via this website for private and domestic purposes.
Our website is intended to provide general information about our goods and services, including making purchases via our website, education and promotion of upcoming events. While we do our best to supply accurate information on this site, errors and omissions may occur. We do not accept any liability to you or any third parties for any loss or damage which may directly or indirectly result from your use of the website or your access to, or inability to access, the website. This includes viruses alleged to have been obtained from the website and your reliance on any advice, opinion, information, representation or omission (whether negligent or otherwise) contained on the website. By using the website, you agree that you are using the website at your own risk and that you are solely responsible for the actions you take in reliance on the content displayed on, or accessed through, the website.
While we do our best, we cannot guarantee that images on our website exactly represent actual products or their packaging. In particular, the colours shown on the website may not exactly represent the colours of our products because the colours you see on the website depend on the colour reproduction on your computer or mobile device.
Information on this website is subject to change without notice.
All images, trademarks, logos, text, graphics and other content appearing on this website are the property of their respective owners and are protected by copyright, trade mark and other intellectual property laws. The use of any of Rachel Grace trademarks is strictly prohibited unless we provide prior written consent.
Unless otherwise indicated, copyright in the information on this website is owned by or licensed to Rachel Grace Showroom & Academy. This website or any portion of this website may not be reproduced, duplicated, copied, sold, or otherwise exploited for any commercial purpose except where necessary for viewing this website on your Internet browser, or where specifically authorised by law or in writing by Rachel Grace Showroom & Academy.
MEMBERS ONLY ACCESS
By choosing to become a member of this website you agree to receive communications from Rachel Grace Showroom & Academy.
This contract is governed by the laws of Australia and such other laws which are applicable in the country where you are resident.
The delivery charges applied in the shopping cart do not include any applicable importation charges, taxes and duties by customs in the country where the order is to be delivered if that country is a country other than Australia. You are responsible for all such taxes and duties. We may occasionally provide special offers and promotions waiving delivery charges in certain circumstances. We reserve the right to vary, cancel or extend special offers and promotions regarding delivery charges.
All purchases via the website are transacted in Australian dollars.
Prices online are exclusive of delivery charges. Prices are subject to change without notice.
Rachel Grace Showroom & Academy reserves the right to amend any pricing errors displayed due to human error, computer malfunction or other reason. Rachel Grace Showroom & Academy will notify you of any error in pricing and you may elect to not purchase any Good/s where the price has been corrected.
We accept payments by credit card through Paypal. You do not need to have a Paypal account for purchases.
Depending on your circumstances, you may have to pay additional exchange rate costs and fees as charged by your credit card issuer. We will not be liable for any costs associated with exchange rates or bank fees. Afterpay also available.
PROCESSING YOUR ORDER
All orders are processed with Australia Post within 1-4 business days.
Our trading days are Tuesday to Sunday, subject to Public Holidays.
If you have placed an order without selecting signature on delivery then we are not liable of goods lost in transit.
Please note delivery times are additional to these processing times may vary from region to region.
Notice of changes to deliveries will be noted on the website if we are closed due to holidays.
RETURNS & EXCHANGES
All returns may be done within 30 days of purchase and proof of purchase must be provided. All items must be in original condition on return of your product.
You will receive an email notification containing your invoice within 1-3 working days from the time you place an order.